Admissions are open for the Fall 2026 batches ΓÇö limited seats, apply today! Apply now
Duration
12 Weeks
Mode
Hybrid
Audience
Everyone
Certificate
Verified

Assemble, troubleshoot and maintain PCs, laptops and small networks; support users in Windows environments (CompTIA A+ aligned).

The IT Support & Hardware Technician program at ITA Academia is a 8-week, mentor-led track designed around real industry workflows. Every module combines live instruction with guided labs, and ends with a graded deliverable that goes straight into your portfolio.

What makes this course different

  • Project-based learning: you build real, demonstrable work ΓÇö not just slides and quizzes.
  • Industry mentors: taught by practitioners who are actively shipping in their domain.
  • Career systems: CV and portfolio reviews, mock interviews and placement support through our hiring-partner network.
  • Flexible pacing: morning, evening and live-online batches with recorded sessions for revision.

By the end of this course you will be able to

  • Assemble and upgrade computers
  • Install and troubleshoot Windows & drivers
  • Recover data and remove malware
  • Set up small office networks and printers
  • Deliver professional helpdesk support

Certification

Graduates receive an ITA Academia verified certificate of completion and a transcript of assessed projects. Selected students are recommended to hiring partners and internship programs.

What you will learn

  • Assemble and upgrade computers
  • Install and troubleshoot Windows & drivers
  • Recover data and remove malware
  • Set up small office networks and printers
  • Deliver professional helpdesk support

Who should attend

  • Beginners with no prior experience
  • Students of any discipline
  • Professionals and freelancers who want a practical, job-focused skill

Prerequisites

No prior experience required. Basic computer literacy and a laptop are recommended.

Course curriculum · 6 modules

Hands-on sessions, guided labs and a graded assignment covering pc hardware & assembly.

  • Concepts & live demo
  • Guided lab exercise
  • Assignment & review

Hands-on sessions, guided labs and a graded assignment covering operating system installation.

  • Concepts & live demo
  • Guided lab exercise
  • Assignment & review

Hands-on sessions, guided labs and a graded assignment covering troubleshooting & diagnostics.

  • Concepts & live demo
  • Guided lab exercise
  • Assignment & review

Hands-on sessions, guided labs and a graded assignment covering laptops & mobile devices.

  • Concepts & live demo
  • Guided lab exercise
  • Assignment & review

Hands-on sessions, guided labs and a graded assignment covering small office networking.

  • Concepts & live demo
  • Guided lab exercise
  • Assignment & review

Hands-on sessions, guided labs and a graded assignment covering helpdesk skills & ticketing.

  • Concepts & live demo
  • Guided lab exercise
  • Assignment & review
Muhammad Imran

Muhammad Imran

Networking & IT Support Trainer · CCNP, MCSA

Imran has trained hundreds of network engineers and support technicians and runs the academy hands-on labs.

CCNAWindows ServerHardwareHelpdesk
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